The ID that the user provided must match the ID that is displayed in the computer properties. The administrator verifies the ID of the recovery key in the computer properties in Kaspersky Security Center.The user tells the administrator the recovery key ID (see the figure below).Restoring access to a hard drive encrypted by BitLocker consists of the following steps: To restore access to the drive, insert the removable drive and follow the on-screen instructions. If the computer's operating system has Federal Information Processing standard (FIPS) compatibility mode enabled, then in Windows 8 and older the recovery key file is saved to the removable drive before encryption. If a user has forgotten the password for accessing a hard drive encrypted by BitLocker, you need to start the recovery procedure (Request-Response). Restoring access to a drive protected by BitLocker
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